Client Services


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MAIL Inc offers 360° Client Care

The MAIL Group – MAIL Inc

Dedicated Client Services Representative

An integral part of MAIL Inc.’s 360° Client Care program is providing you a dedicated Client Services Representative as your single point-of-contact. From the moment MAIL receives your job request, to our closing the book on the project after reporting back to you, your Client Services Representative will work tirelessly to ensure you have the details you need to make informed decisions about your mail or print projects.

Your Flexible Business Partners

mail-inc-flexible-partnerYour MAIL team will provide exceptional service and becomes your flexible, consultative partner. Our team can contact anyone at MAIL,  including the CEO, COO and our experienced multi-talented management team, to ensure your questions are answered well and to resolve potential challenges and discuss solution opportunities.

Real People

  • Live Support Mon – Fri – 8AM – 5PM
  • Brain Storm any Project Proposals
  • Coordinate Special Project  Requests

Fulfillment Professionals

  • Full Understanding of Today’s Fulfillment Opportunities
  • Your Source for Current USPS Polices and Procedures
  • Understanding of “Best Way” Mail Processes

Secure File Transfers

Project Data

MAIL Inc. provides client access to a Titan FTP Server Web interface, to offer a secure portal to transfer your daily jobs.

mail-inc-securityNo downloads or plug-ins are required – – no inconvenience or expense of installing special software.

The Titan Web interface streamlines secure exchange and reduces the cost of supporting multiple file transfer clients within a single organization.

Tool Highlights

Secure Access

  • Multi-Platform – Works with Windows, Linux and Macintosh
  • Cross-browser Compatible – Works on all modern browsers, including Internet Explorer, Firefox, Safari and smartphone browsers such as iPhone, Blackberry and Android

Project File Transfers

  • Transfer files securely – Encryption provided using HTTPS protocol
  • Drag and drop file transfer – Transfer multiple files/folders at one time
  • Thin client – All significant processing takes place on the server

 


Personal Client Services Representatives

MAIL Inc. assigns a dedicated service provider to you, ensuring your project requirements are completed efficiently and on-time.

Call to Learn More About MAIL Inc.!

 

  • Mailing & Shipping
  • Printing & Design
  • Assembly & Kitting
  • Outsourced Mailroom Management
  • Unique and Custom Fulfillment
client meeting