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The Mail Group has accommodated all Dean & DeLuca requirements, maintained outstanding communication, and has done exactly what they promised.
 
- Pat Houlihan, Dean & DeLuca  
   
EZ Mail Files and Reports

We understand how important it is to make it easy for you to keep track of your program. From receiving files to reporting back to you, our account managers and other staff work tirelessly to make sure you have everything you need to make decisions about your mailing program.

The Mail Group can receive files in different formats and from different sources for individual clients. You need not combine records from disparate sources to create a daily file for our use. We will accept files of any size. We can also receive your non-domestic requests, both Canadian and International.

In addition to an auto-reply for confirmation of each file received, if your daily file(s) isn’t received by the cut-off time, or by the time you generally send it, the account manager will call as a reminder.
   We can return the following files to you for review:
     4Mailed File – SKU and source or key codes are appended to requests.                 This file can be used for individual name search or provided to your
          other vendor partners. 
     4Profanity File –Client profanity files can be used as well as The Mail
          Group’s own proprietary file

   We provide the following standard files located on your secure FTP site:       
     4Rejected File - Each rejected record has  an appended code that indicates
          the reason for rejection.

     4Duplicate File - Standard deduping of files  includes the exact name,                 address, etc. Some clients opt to dedupe simply on address.

   The Mail Group provides multiple standard reports. Additionally, custom reports are available to clients. Soon you will be able to access this information via the web.
   We provide the following reports
     4Daily File Processing Report (FPR) - – provides a break out of each
          request file; total received, rejected, non-domestic, duplicate,
          unassigned and assigned as well as SKU and source or key codes.

     4Daily Backorder File Processing Report -– this is a file processing report for
          backorders processed for mailing. It contains all the same information
          listed about for the FPR including the original file name.

     4 Weekly Activity Log - standard report that provides a summary of the               daily file processing reports for each file received.
 
     4Weekly Inventory Report - standard report that provides information
          about each individual SKU in inventory.
 
     4Invoices - organized by SKU, source code and/or  keycode to meet the
          client’s needs.
 
     4Keycode Report –reports customized to your specifications that provides a
          weekly summary of all source codes and/or keycodes by quantity, 
          week, and month.
 
     4 Trending Report – report customized to your specifications that provides             a weekly summary by SKU and quantity and can include running  totals
          as well.
 
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